Why Soracom
Powerful Multi-Carrier Coverage and Strong Support
Because not every patient has reliable WiFi service or a high degree of comfort with technology, RCP chose to connect their SmartHub using cellular data. With cellular, RCP can ensure that devices connect upon activation and maintain full control over every SmartHub to ensure consistent monitoring. All a patient has to do is plug the device in. No smartphone, app, or home internet connection required.
RCP chose Soracom for its secure, multicarrier cellular coverage, built-in network management tools, and available eSIM options.
“RCP was created to help improve patient outcomes and reduce healthcare system costs by making remote care management easy for healthcare providers. Reliable telemedicine data represents a crucial tool for both optimizing patient care and managing billing and operations effectively,” said James Gledhill, CTO of Remote Care Partners. “With Soracom, we’ve found strong and consistent connections throughout our service areas, and Soracom’s pay-as-you-go philosophy aligns well with our own shared success model for customers.”
RCP uses Soracom’s API and dashboard to help ease integration with back-end systems and manage a growing network of connected SmartHubs. RCP also takes advantage of Soracom’s Napter service, which provides secure access to their devices on demand for remote maintenance and troubleshooting.
“As a remote healthcare solution, we need to be able to solve any technical issues remotely,” said Gledhill. “Soracom makes maintenance simple and easy.”