Terms and Conditions

Soracom Terms and Conditions

Soracom Group will implement an organizational restructuring on April 30, 2020 in order to improve the management efficiency of its global operations.

The new terms and conditions after the restructuring are available here.

For customers located in the United States
Terms and Conditions for Soracom Air Global Service
Terms and Conditions for SORACOM Private Network Service
Terms and Conditions for SORACOM Logging Service
Terms and Conditions for SORACOM Device Management Service
Terms and Conditions for SORACOM Dashboard and Data Visualization Service
Terms and Conditions for SORACOM Air for Sigfox Global Service

For customers located in EU

Terms and Conditions for Soracom Air Global Service
Terms and Conditions for SORACOM Private Network Service
Terms and Conditions for SORACOM Private Network Service for consumers
Terms and Conditions for SORACOM Logging Service
Terms and Conditions for SORACOM Logging Service for consumers
Terms and Conditions for SORACOM Device Management Service
Terms and Conditions for SORACOM Dashboard and Data Visualization Service
Terms and Conditions for SORACOM Air for Sigfox Global Service

For customers located outside US and EU
Terms and Conditions for Soracom Air Global Service
Terms and Conditions for SORACOM Private Network Service
Terms and Conditions for SORACOM Logging Service
Terms and Conditions for SORACOM Device Management Service
Terms and Conditions for SORACOM Dashboard and Data Visualization Service
Terms and Conditions for SORACOM Air for Sigfox Global Service

If you have any questions or concerns regarding the new Terms and Conditions, please contact us by logging into the Soracom User Console and accessing the Support > Contact Us menu.