WHY SORACOM
Pricing, efficiency, and commitment
One of the most important features of the product is that each Electron is autonomous, requiring no external maintenance and no wall outlets to charge your mobile device. The lifecycle and viability of each Electron in the Supernova is monitored and controlled from a central server, meaning connectivity is essential to Electron-to-Go’s operations. As such, it probably comes as no surprise that the company tried out a few connectivity options before partnering with Soracom.
Muabbat initially attempted to launch the Supernovas on a Wi-Fi build, but found challenges obtaining consistent connections – particularly in universities where IT departments tend to keep security tight.
“We quickly realized if we want to be in public places, we need to move to cellular connectivity,” said Muabbat. “Cellular is scalable.”
The team tested out a number of providers, but found that their pricing, security features and customer service were not “startup friendly,” often feeling that interactions with these companies were “too salesy.”
“With Soracom, everything was much more efficient,” said Muabbat. “Everything from the pricing to the connectivity – Soracom never failed us.”
From Soracom’s fully integrated platform, users can monitor the usage and performance of each individual SIM in their deployment and can even adjust their speed class as a cost control measure if needed. Couple this with robust connectivity options that span multiple carriers and connectivity protocols, and it’s easy to see how these solutions would be a natural fit for a product like Electron-To-Go.
“Soracom works flawlessly for us in our U.S. and international markets,” said Muabbat. “Soracom is our most reliable supplier.”