Challenge
Cookpad decided to use a label printer to efficiently print customer orders and delivery information. Farmers and speciality stores could print Cookpad Mart orders, attach them to the ingredients and deliver them to the driver for shipment.
However, for this to be effective, the labels needed to be resistant to environmental factors like water. Plus, this needed to be an intuitive solution where each order was submitted with the same variables so that consumers wouldn’t receive different order details after every purchase.
To solve their problem, Cookpad Mart developed a prototype in two weeks, essentially combining a printer with an iPad. Once it was built, they asked a farmer to test their solution and found that the label printing would often fail due to paper jams and freezes and poor connection between IoT devices.